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Terms and Conditions


Subscription Terms and Conditions for Neuro eCourses

This legally binding agreement (“Agreement”) is made between Neuro eCourses ( and the individual (“you”) identified in the order confirmation on the website (“Website”). This Agreement includes the terms and conditions set out below, together with any disclaimers, guidelines or other terms that may be sent to you by Neuro eCourses ("Us") or agreed to by you, posted on the relevant web page(s) of the Website. 

1. Introduction

1.1 These are the terms and conditions on which Neuro eCourses agrees to provide you with online access to the Neuro eCourses product(s) to which you have subscribed (“Neuro eCourses Materials”). By subscribing to and accessing Neuro eCourses Materials, you agree to these terms and conditions.  If you do not agree with these terms and conditions, you should not subscribe to receive Neuro eCourses Materials.

1.2 When subscribing to our product(s) you must provide us with accurate and complete information (including payment details, contact and other information) and it is your responsibility to update and maintain changes to that information through your user account. We are entitled to rely on any information you provide to Us.

1.3 Where these terms and conditions have been translated into a language which is not English, this has been done for your convenience only to aid your interpretation of the Agreement. The English language version of these terms and conditions shall prevail in the event of any conflict between the English language version and a version in any other language.


2. Your Subscription

2.1A Contract with Neuro eCourses. 

By submitting your payment and online order you are making an offer to Neuro eCourses to buy a subscription to the relevant Neuro eCourses Materials. By placing your order, you are requesting and agreeing that we may start your subscription and provide you with access to the relevant Neuro eCourses Materials as soon as possible following our acceptance of your order.

2.1 Payment details. 

You must provide Us with complete and accurate payment information and details including your geographical location. By doing this, you are confirming that you are entitled to purchase the subscription and that you are not subject to any trade sanction. If at any time we do not receive payment or your payment authorisation subsequently expires or is cancelled, we may immediately cancel your access to Neuro eCourses Materials.

2.2 Price. 

The price you pay for your subscription (and the currency in which you pay) will be stated on the relevant web page of the Website from which you began the subscription ordering process. Such price will be re-confirmed to you as part of the ordering process. It is your responsibility to pay any charges that might be applied by your bank or payment provider in paying for your subscription, including in relation to any currency conversion required. Subject to these terms and conditions, in return for Us making the relevant Neuro eCourses Materials available to you, you agree to make the payments notified to you at the time of your purchase.


2.3 Incorrectly stated prices.

While we try to ensure that all prices we display and quote are correct and accurate, errors may occur and, if they do, we will notify you of the mistake. If we incorrectly state a price, we are not obliged to provide you with a subscription at that price. If we do notify you of such a mistake, even after having accepted your offer to buy the subscription at the incorrect price, you may either pay the correct price or you can cancel the subscription in which case we will then refund any money you have paid Us that relates to the unexpired portion of your subscription. If you do neither of these, we shall be entitled to cancel or suspend your subscription.


2.4 Taxes and Customs.

Unless otherwise indicated, the prices we state for our subscriptions are inclusive of VAT (or other similar sales tax).

2.5 Renewals.

Your subscription will NOT automatically renew at the end of each subscription period unless we have agreed otherwise in writing with you. If you do not renew your subscription it will expire at the end of your current subscription period and you will be deemed to have cancelled your subscription.


2.6A Cancellation: by you.

Ending your subscription early because of something we have done or are going to do:

If you are ending your subscription for one of the following reasons, the Agreement will end immediately and we will refund you in full for any part of your subscription that has not been provided. The reasons are:

(a) we have told you about an upcoming significant change to your subscription or these terms and conditions to which you do not agree (see section 3.3);

(b) we have told you about an error in the price or description of the subscription you have ordered and you do not wish to proceed;

(c) there is a risk that supply of the subscription may be significantly delayed because of events outside our control; or

(d) we have suspended the supply of the products for technical or other reasons, or we notify you that we are going to suspend them for such reasons, in each case for a period of more than 3 days (see section 2.7C in relation to your rights where we have suspended our supply of Neuro eCourses Materials and also section 4.3 in relation to our suspension for an event that is beyond our reasonable control).

Except as specifically provided for in any other provision of these terms and conditions, your subscription may only be cancelled by you with effect from the expiry of your subscription period. You may provide us with notice in advance of your subscription expiring but the cancellation will not take effect until the end of your subscription period.


2.6B Cancellation: by Neuro eCourses.

Neuro eCourses reserves the right to cancel your subscription if you do not make payment to Us or if you breach other terms of the Agreement. Separately, we may cancel your subscription on giving you notice in writing where we cease to provide (or to be able to provide) Neuro eCourses Materials to which you have subscribed (including where we cease publishing the relevant Neuro eCourses Materials or no longer own such Neuro eCourses Materials or have the right to make them available), or in the unlikely event that we cease to provide the services. Neuro eCourses also retains the right to cancel your subscription should it, or any of its employees or contractors, receive abusive or derogatory comments or correspondence from you (or on your behalf) by any means. If we cancel for any of these reasons then we will not refund you any amounts that you have paid Us that relate to any remaining and unexpired period of your subscription.


2.7 Suspension: by Neuro eCourses.

We may suspend the supply of products to you:

(a) to deal with technical problems or make technical changes;

(b) to update the Neuro eCourses Materials to reflect changes in relevant laws and regulatory requirements; or

(c) to make changes to the Neuro eCourses Materials as notified by Us to you.

Where practical, we will contact you in advance to tell you we will be suspending supply of the Neuro eCourses Materials, unless the problem is urgent or an emergency or where we do not have a correct email address for you. If we have to suspend the supply of the Neuro eCourses Materials for longer than 1 day we will either, at our discretion, adjust the price so that you do not pay for your subscription during the period when provision of the Neuro eCourses Materials is suspended or we will extend the period of your subscription to cover the period when the provision of the Neuro eCourses Materials was suspended (at no additional cost). Please also see section 2.7A on your rights to cancel should Neuro eCourses have to suspend the services.



2.8 Your subscription is personal.

Your subscription is personal to you and you may not share with, give, licence or transfer to, any other person any of your rights or entitlements under this Agreement (including to access and/or use Neuro eCourses Materials under your user account using your password and/or user code). You agree to take responsibility for all access to and use of all Neuro eCourses Materials that occurs under your user account and to prevent unauthorised use of it. Without further obligation to you, we may cancel or suspend your access to Neuro eCourses Materials if you share your user account details. You would not be entitled to any compensation and if you fail the exam, you would also not be entitled to any refund. If you believe that your user account is being used by anyone else you should inform us immediately by email. We reserve the right at any time to verify and/or validate that you are a personal subscriber to our products and that you are accessing and using Neuro eCourses Materials for your own personal use. 

2.9 Case Challenge

From time to time, we will carry out a Case Challenge where winners will either have free access or they will get a percentage of the course price off. A coupon will be issued in these cases. This will need to be redeemed within a week. Failure t do so will result in the coupon becoming invalid, and no further coupon will be issued in such instances. By taking part in the Case Challenge, you understand and acknowledge that should you win, you will have to activate the coupon within 7 days of issuing. You also acknowledge that your name will be displayed on our Facebook  and Twitter feeds to announce the winners, should you be one of them. You can participate as many times as you wish, but you can only be one of our winners once. Should you answer correctly again in the future, you will NOT be declared a winner. 



3. Your use of Neuro eCourses Materials and the Website

3.1 Neuro eCourses hereby grants you a non-exclusive, non-transferable right to access and use the Neuro eCourses Materials for your own personal, non-commercial purposes during the period of your subscription. You shall not: a) create derivative works of the Neuro eCourses Materials (including any translation); b) remove, obscure, or change Neuro eCourses’s or its licensor’s copyright notices, policies, disclaimers, terms or other means of identification; c) copy, download or print any part of the Neuro eCourses Materials (other than any certificate awarded by Neuro eCourses in relation to your completion of Neuro eCourses Materials); d) knowingly permit any third party to access or use the Neuro eCourses Materials; e) include, mount or distribute any of the Neuro eCourses Materials in other works (other than legally permitted quotations with an appropriate citation); or f) use or distribute the Neuro eCourses Materials for commercial use.

3.1 If we need to make significant changes to the Neuro eCourses Materials and/or these terms and conditions other than those set out above (for example, because we have decided to make changes to the format and/or ‘look and feel’ and/or the functionality and type of our delivery platforms) we will notify you. If you do not agree to the changes we are proposing, you may then contact Us to cancel your subscription before the changes take effect and receive a refund for any Neuro eCourses Materials paid for but not received.


3.2 While Neuro eCourses will (i) use reasonable skill and care in developing Neuro eCourses Materials and in providing you with access to Neuro eCourses Materials as part of your subscription and (ii) use reasonable efforts to remedy any faults or errors of which we become aware, Neuro eCourses Materials are provided and made available to you via your subscription on an "as is" or "as available" basis.  We make no promises in respect of the quality, completeness or accuracy of the information published, or that use of Neuro eCourses Materials will guarantee success in any exam. The Neuro eCourses Materials are intended for use as an exam revision or personal development resource by clinicians or other health professionals; however, it is your responsibility to make your own professional decisions and judgments and to independently verify any information that you may choose to rely upon in Neuro eCourses Materials. Any reference to drug dosage should be checked with a formulary before prescribing.


3.3 Neuro eCourses rely on contributors and third-party data providers to confirm the accuracy of the information contained in the Neuro eCourses Materials and therefore Neuro eCourses cannot and does not warrant the accuracy of the Neuro eCourses Materials (or any part of them). Readers should be aware that professionals in the field may have different opinions. Because of this fact and also because of regular advances in medical research Neuro eCourses strongly recommends that all readers independently verify any information in the Neuro eCourses Materials that they chose to rely upon. Ultimately it is the reader’s responsibility to make their own professional judgments.


3.4 All Neuro eCourses Materials belong to Neuro eCourses or its licensors who own all intellectual property rights (including copyright) in Neuro eCourses Materials. No intellectual property rights in any Neuro eCourses Materials are transferred to you.


3.5 On cancellation or expiry of your subscription, your access to Neuro eCourses Materials shall cease.


3.6 If you or Neuro eCourses terminates or cancels your subscription as provided under sections 2.7A and 2.7B above, all rights to access Neuro eCourses Materials shall cease.

3.7 Neuro eCourses will provide you with a CPD certificate upon completion of each course. The number of hours/points awarded depends on the course you have taken.


4. Our liability to you

Please read this section carefully - it makes clear to what extent Neuro eCourses accepts responsibility (liability) to you for your use of Neuro eCourses Materials.


4.1 Neuro eCourses accepts no responsibility if you incur any loss or damage as a result of using Neuro eCourses Materials outside the scope of these terms and conditions. Nor does Neuro eCourses accept any responsibility in respect of any third-party products or services referred to or linked to in any Neuro eCourses Materials or the Website.


4.2 Neuro eCourses will be responsible only for loss or damage that is reasonably foreseeable as a result of its breach of these terms and conditions or otherwise as a result of a breach of a legal duty of care owed to you, and Neuro eCourses's total financial liability to you is limited to 100% of the price you have paid for your subscription. Neuro eCourses will not be liable for business losses including loss of profit, loss of business, business interruption or loss of opportunity.


4.3 Neuro eCourses is not responsible for, and is not liable to you if you suffer or incur, any loss as a result of matters beyond its reasonable control such as, by way of example (and not limited to), the provision or performance of public or private communications networks, internet services and/or connections, acts of God, industrial action, terrorist attack or threat. 

4.4 Neuro eCourses's liability will not be limited or excluded in the case of death or personal injury directly caused by Neuro eCourses's negligence; nor is Neuro eCourses’s liability otherwise excluded or limited for loss or damage that cannot as a matter of law be excluded or limited.

4.5 Neuro eCourses only provides revision materials to help you pass the exam. By using these materials, Neuro eCourses does not, in any way, guarantee your success in the UK neurology speciality certificate examination. Neuro eCourses is not liable for any losses incurred by you as a result of failing the exam, other than, in specific cases, the refund as set out in section 2.8D.

5. General

5.1 Transferring Neuro eCourses’s rights and obligations. Neuro eCourses may transfer its rights and obligations under this Agreement to another organisation upon notice to you.


5.2 Severability. Each of the provisions set out in this Agreement operates separately. If any court of competent jurisdiction determines that any of them are invalid, the invalidity will not affect the other provisions which shall remain in full force and effect (and construed accordingly to the extent necessary).


5.3 No waiver. If either party fails to exercise any right or remedy under this Agreement then such failure does not amount to a waiver of that right or remedy.


5.4 Entire Agreement. This Agreement constitutes the complete agreement between you and Neuro eCourses relating to your use of Neuro eCourses Materials.


5.5 Alternative Dispute Resolution. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without having to go to court. If you are not happy with how we have handled a complaint, disputes may be submitted for online resolution to the European Commission Online Dispute Resolution Procedure.


5.6 Law & Jurisdiction. This Agreement will be subject to English law and both you and Neuro eCourses agree that the courts of England will have non-exclusive jurisdiction to settle any dispute which may arise out of, or under, or in connection with this Agreement.


5.7 Questions & complaints. If you have any questions about your subscription or you wish to make a complaint, please send  your email to

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